Customer Support Services

Program support for your entire journey

We have a dedicated team to support every aspect of your incentive program. From customer service, to accounting, to account management, we are here to make your program a success!

channel sales incentive dashboard

Customer service that genuinely cares

You won’t find a more dedicated customer service team anywhere. At Best Payment Solutions, we know customer service is our frontline. Our customer service representatives are hands-on, and will be the first to spot potential issues and bring them to our attention. This results in immediate resolution. Our customer service team trains to understand every aspect of our client's programs. With this continuous training, you are provided with expert answers and the best possible solutions. When someone reaches out, they can be confident that our team genuinely cares and will do whatever they can to help.

"I hope that, after talking to our team, people feel that a weight has been lifted off their shoulders. I hope that we can be the resolution for them. And I hope that they get the sense that if they ever do have any future questions or anything that they can come to us."
Maryah B.
Customer Service Manager
channel sales incentive dashboard

World class accounting

With decades of experience, our accounting department is excellent in every way. From billing, to ACH transactions, to payment processing, to invoicing, you can rely on us. We take pride in providing transparent, reliable, and efficient service to all our clients.

Account managers with holistic mindsets

When you partner with Best Payment Solutions, we assign you a dedicated account manager. Your account manager will be there to answer your questions, provide regular updates, and quickly resolve any issues. With Best Payment Solutions, you get an account manager who has a deep understanding of every aspect of your program and the processes that make it successful. They are proactive partners, looking at all the pieces in play. This allows them to pinpoint what is needed before you need it and make sure your goals are met if not exceeded.

Account managers with holistic mindsets

When you partner with Best Payment Solutions, we assign you a dedicated account manager. Your account manager will be there to answer your questions, provide regular updates, and quickly resolve any issues. With Best Payment Solutions, you get an account manager who has a deep understanding of every aspect of your program and the processes that make it successful. They are proactive partners, looking at all the pieces in play. This allows them to pinpoint what is needed before you need it and make sure your goals are met if not exceeded.

"I think of clients as teammates. It's a collaboration. So it's just that close relationship, understanding that we had the same goal. We're working together, and they can rely on us to pay attention to their needs."
Cedric R.
Director of Account Management

Get expert answers to all your questions

knowledge center
Explore our Knowledge Center

Delve into the world of incentives and their transformative benefits with our articles.

View our articles

contact us
Talk to us

Have a question or want a demo? Reach out to our team Monday - Friday, 8am - 4pm PST.

800-371-6801
faq
Browse our FAQs

Get quick answers to common incentive questions with our collection of frequently asked questions.

View FAQs

Best Payment Solutions
Contact UsSchedule a Demo800-371-6801info@bestpayment.solutions
Mailing Address
315 S. Coast Highway 101
Suite U-208
Follow Us
linkedinfacebook

© 2024 Best Payment Solutions, Inc.